Saturday, 17 December 2005

Xanga Post: Saturday, December 17, 2005

Ok, so my first week on the switchboard alone was hell.

Turns out, I have the manager from Hell.

On day two, I got a lecture on how my performance affects HER team. She put a ton of pressure on me about call handling times and then didn't bother to tell me what the hell they're suppose to be! And, she separated our training group for "not integrating with the others." Then, on day three, she told me off. Why? For being a few seconds too slow releasing calls, apologising in the middle of calls instead of the beginning and for using the mute button.

Bear in mind that no one else that I started with had even MET their managers by then. Add to all this the facts that 1. I got in trouble on Tuesday for being absent on Monday (I WASN'T absent. I was there eight freaking hours.) and 2. wasn't even on the sign in sheet on Wednesday. What a load of shit.

Oh, and I almost started a fight with three of the boys that I started with at work as well.

They were mouthing off, using words like "honkey" and "wigger" which I find very offensive, and really getting on my nerves. Then they started with "Oh, it's just like Eight Mile!" And for some reason I can't figure out, THAT pissed me off more. I was like, "Excuse me? Have you ever freaking SEEN Eight Mile? Ever BEEN there? In fact, ever been to a place where you were afraid to stop the freaking car because you're in the ghetto? No? Thought not. Fuck off."

Except for once, I kept my mouth shut. Can't guarantee that'll happen again. Now, explain to me why I couldn't care less about being American (no patriotism there) but I get defensive about Detroit? Weird.

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